In-person, online and hybrid training.

Council Culture training recognises that councils are governance bodies made up of human nervous systems operating under public pressure. Democratic structures are fixed. Human skills are not.

Our training strengthens the behavioural capacity of those working inside the system so they can lead safely, clearly and confidently. A little humour is often a part of our training.

A CPD certificate is available for each delegate who attends.

A LinkedIn recommendation for Becky by Emma Boylan, a Town Clerk at Penarth Town Council. Dated February 6, 2025, it praises Becky for hosting a strategic planning seminar, highlighting her engaging, approachable, and effective style. Emma highly recommends Becky for achieving organizational goals.
Penny Berry, Councillor, Leadership and Career Coach, Giving a review of Trainer Becky Walsh
Claire Reed, a project manager at the National Association of Local Councils, sharing positive news about seeing Becky Walsh describing her coaching as refreshing and inspirational.
Recommendation from Claire Commons, Town Clerk at Shepton Mallet Town Council, dated June 7, 2021, describing the positive impact of Becky’s sessions on managing negative energy and improving emotional resilience.
  • Hand drawing a cycle diagram with boxes labeled Engage, Empower, Enhance, and Enable. Build a Communications Strategy That Listens, Engages, and Inspires. Support for councils to create living strategies and meaningful two-way communication with the

    Training on Communications and Community Engagement

    From public speaking, marketing your town, making your writing grab attention, and handling challenging online comments to the effective use of AI or using Canva, we help councils communicate with confidence and build stronger connections with their communities, by improve messaging and engagement.

    Communications Officer Training: We can work directly with your communications officer to develop their skills, enhance your council’s engagement strategies, and create impactful messaging.

    Download Training information
  • Council Culture provides expert coaching, counselling, and training for town and parish councils. Improve internal communication, strengthen leadership, and enhance community engagement with psychology-led strategies designed for local government

    Cultivate Council Culture

    Civility & Respect – Civility and Respect training delivered by Council Culture is behavioural and cultural.There are two training pathways, depending on where your council is now. This training supports councils to build, repair, and protect a healthy council culture. Please see - https://www.councilculture.uk/civility-and-respect-training

    Code of Conduct Training - This tailored training is designed to reduce that risk by helping members fully understand their role, responsibilities, and boundaries, so they can make decisions with confidence and act within the law. Booking Becky Walsh can be made directly or via the Local Council Consultancy - https://www.localcouncilconsultancy.co.uk

    Officer and Councillor Protocol - A Living Agreement
    An officer–councillor protocol is more than a governance document. It’s a declaration that respect, kindness, and clarity are as vital to democracy as finance or policy. It is also a safe container for a difficult conversation. Read the blog

  • Build a Communications Strategy That Listens, Engages, and Inspires. Support for councils to create living strategies and meaningful two-way communication with their communities.

    Listening & Strategic Design

    Communications plan - Create a responsive communications strategy that reflects the needs of your community.

    Create a strategic vision - Develop a dynamic, living strategy that evolves having the council’s values and mission at its heart.

    Download workshop information