In-person, online and hybrid training.
Council Culture training recognises that councils are governance bodies made up of human nervous systems operating under public pressure. Democratic structures are fixed. Human skills are not.
Our training strengthens the behavioural capacity of those working inside the system so they can lead safely, clearly and confidently. A little humour is often a part of our training.
A CPD certificate is available for each delegate.
Keynotes and training topics -
Council culture and governance
Creating Our Council Culture
Civility, Respect and the Code of Conduct
Council Culture Foundations
Council Culture Reset
Officer and councillor roles, responsibilities and relationships
Officer and councillor protocol
Constructive challenge and healthy disagreement
Conflict, rupture and repair
Difficult meeting dynamics
Chairing effective meetings
Leadership under pressure
Psychological safety and shared standards
The Council as a Nervous System
Communication and community engagement
Listening communications
Community engagement and trust
Communicating decisions clearly
Communications people read
Writing for residents and newsletters
Handling challenging online comments
Public speaking
Marketing your town or parish
Communications officer development
Working with volunteers
Strategy and new councils
Creating a strategic vision
Values, purpose, priorities and objectives
Using strategy as a living tool
New Council Strong Start
Post-election culture reset
New and returning councillors
Strategy and community listening workshops
Psychology, resilience and neurodivergence
Holding Your Nervous System
The Steady Clerk or Chair
Burnout and over-responsibility
Emotional regulation
Resilience and wellbeing
Emotional intelligence
Neurodivergence in council life
Understanding behaviour under pressure
Boundaries and assertive communication
