Privacy Policy
Effective Date: 09/12/25
Data Controller
Becky Walsh Ltd trading as Council Culture
33 Clifton Road
Weston-super-Mare
North Somerset
BS23 1BN
Email: becky@beckywalsh.com
Becky Walsh Ltd is registered with the Information Commissioner’s Office.
Purpose of This Policy
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
This policy applies to:
www.councilculture.uk and all associated subdomains.
By using our website, you acknowledge this policy.
2. Personal Data We Collect
We may collect and process the following information, depending on how you interact with us:
• Full name
• Email address
• Telephone number
• Postal address
• Company or council name
• Payment information. Processed securely by third-party providers and not stored by us
• IP address
• Browser type, device, and operating system
• Website usage data and analytics
• Any information you voluntarily provide via forms, emails, or bookings
We do not collect special category data.
3. How We Use Your Personal Data
We use your personal data to:
• Respond to enquiries
• Deliver training, courses, events, and consultancy services
• Manage bookings, contracts, and invoices
• Communicate essential service information
• Send marketing communications where you have actively opted in
• Improve our website, services, and user experience
• Comply with legal, regulatory, and professional obligations
We do not sell personal data and we do not send unsolicited marketing.
4. Lawful Bases for Processing
We process personal data under one or more of the following lawful bases:
Consent
For newsletters, updates, and marketing communications where you have opted in.
Contract
Where processing is necessary to deliver a service you have requested or booked.
Legal obligation
Where required for tax, accounting, or regulatory compliance.
Legitimate interests
For running and improving our business, including website analytics, service improvement, fraud prevention, and administrative management. These interests are balanced against your rights and freedoms.
5. Data Sharing and Third-Party Processors
We only share personal data where necessary and proportionate. This may include:
MailerLite
Email newsletters
Name and email address
Zoom
Online training delivery
Name, email address, meeting details
PayPal, BACS, QuickBooks, Thinkific, Trello
Payments and invoicing
Payment data processed securely by providers
WordPress and Squarespace
Website hosting
Technical and usage data
Google Analytics
Website analytics
IP address and usage data
Meta platforms
Social media engagement analytics
Pixel and interaction data where consent is given
All third-party providers are required to comply with UK GDPR and use your data only for agreed purposes.
6. International Data Transfers
Some third-party providers may process personal data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, including:
• UK adequacy regulations
• Standard contractual clauses
• Data protection agreements with providers
These measures are designed to ensure your data receives an equivalent level of protection.
7. Data Retention
We retain personal data only for as long as necessary:
• Marketing subscribers. Until you unsubscribe
• Enquiries with no ongoing relationship. Up to 12 months
• Client and booking records. Up to 7 years to meet legal and accounting requirements
• Website analytics data. Up to 26 months
Data is securely deleted when no longer required.
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Correct inaccurate or incomplete data
• Request erasure
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time
We will respond to valid requests within one month.
Requests can be made by emailing becky@beckywalsh.com.
If you are unhappy with how your data is handled, you may complain to the Information Commissioner’s Office via www.ico.org.uk.
9. Cookies and Tracking Technologies
Our website uses cookies to ensure functionality and measure performance.
These include:
• Essential cookies required for site operation
• Analytics cookies to understand visitor behaviour
Analytics cookies are only used where consent is provided.
You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.
10. Children’s Data
Our services are not directed at children and we do not knowingly collect personal data from individuals under 16 years of age.
If you believe a child’s data has been provided to us, please contact us and we will delete it promptly.
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or significant effects.Data Security
We take appropriate technical and organisational measures to protect personal data, including:
• Secure systems and password protection
• Limited access to authorised personnel
• Secure payment processing via trusted providers
Despite these measures, no online transmission is entirely secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date.
Effective Date: 09/12/25
Controller: Becky Walsh, Director, Becky Walsh Ltd trading as Council Culture, 33 Clifton Road, Weston-super-Mare, North Somerset BS23 1BN
Email: becky@beckywalsh.com
Registered with the Information Commissioner’s Office (ICO).