Becky Walsh will discuss how to make your parish, town or community an attractive destination choice for visitors.

Having a good understanding of yourself means you’ll know what to do when someone tries to push your buttons. In this webinar, we discuss emotional resilience and emotional intelligence and how this applies to specific council situations.

In the workplace, maintaining professionalism can sometimes be challenging—especially when faced with inappropriate jokes, sexist comments, or uncomfortable situations. This webinar is here to help.

Join us for a dynamic session focused on practical strategies for recognising and asserting professional boundaries when they’re being tested, ensuring you can respond confidently and maintain your self-respect and authority.

Training for Town and Parish Councils

Condescending comments, demeaning emails, disrupting meetings, reprimanding someone publicly, talking behind someone’s back, giving someone the silent treatment, not giving credit where credit is due, rolling eyes, and being yelled at, is a regular occurrence for many councils. In this webinar, we talk about the issues we face in our council roles. We will then talk about the impact this has on the individuals involved and the organisation as a whole.

Each of the webinars will give real situation scenarios and what to do in each of them, including:

• Meetings

• Councillors with Councillors

• Dealing with members of the public who may be vexatious

• Staff having issues with other staff

  ERNLLCA is an independent organisation of member councils in North Lincolnshire, North East Lincolnshire, and the East Riding of Yorkshire.

Condescending comments, demeaning emails, disrupting meetings, reprimanding someone publicly, talking behind someone’s back, giving someone the silent treatment, not giving credit where credit is due, rolling eyes, and being yelled at, is a regular occurrence for many councils. In this webinar, we talk about the issues we face in our council roles. We will then talk about the impact this has on the individuals involved and the organisation as a whole.

Each of the webinars will give real situation scenarios and what to do in each of them, including:

• Meetings

• Councillors with Councillors

• Dealing with members of the public who may be vexatious

• Staff having issues with other staff

You might have heard about ChatGPT and thought it sounds scary and isn’t for you.

The truth is this new technology is here to stay and can be a very useful tool. The chatbot AI can do a surprising amount of tasks, and Becky Walsh has been exploring what it can do for the kinds of tasks we do as councils.

Both psychopathic and narcissistic people generally lack empathy and tend to have unrealistically high opinions of themselves. They often exploit and manipulate others, and can be hard to spot as they can also be superficially charming. They are also attracted to roles of power and are often found in high leadership positions such as company CEOs and in political roles.

In this webinar, we learn how to spot them and also how to monitor your own behaviour to lessen their impact on you and your organisation.

In councils we talk about hard-to-reach communities.

However, often councils feel hard to reach for community members.

In this webinar, we look into the human psychology of how we can best get the community to care about something they don’t see to be inclusive of them.

We are often concerned with the messages we send out and how they land.

However, these messages need the influence of the voice of the people you are communicating with.

This 1-hour webinar is about how to create a listening strategy for your community and teams.

Humans are hardwired to connect to each other, and sometimes the desire for connection can lead to drama as our fears create defences.

It’s an art form to be able to not have your own fears triggered in toxic situations.

This webinar leans into human psychology and some spiritual (not religious) principles to support how we change toxic spaces and group dynamics. Training for town and parish councils.

Change is inevitable—but it doesn’t have to be overwhelming.

Whether it’s new responsibilities being passed down from District Councils, the arrival of a new team member, or an office relocation, cultural shifts can impact every aspect of council operations and community engagement. This webinar will provide strategies to manage these transitions with confidence and clarity.

You might have heard about ChatGPT and thought it sounds scary and isn’t for you.

The truth is this new technology is here to stay and can be a very useful tool. The chatbot AI can do a surprising amount of tasks, and Becky Walsh has been exploring what it can do for the kinds of tasks we do as councils.

Want to get the most out of AI tools like ChatGPT? This webinar will show you how to craft better prompts for clearer, smarter, and more effective AI-generated content.

Write prompts that get accurate, useful responses
Save time on council communications & admin
Boost accuracy with AI-powered content creation

Create engaging, professional-looking videos. This webinar will show you how to use Canva’s powerful video editing tools to enhance your council’s communications.

Edited brand videos for social media & websites
Add text, music & animations to make content more dynamic
Create engaging video updates for your community. Training for Town and Parish Councils.

A Parish, Town, or Community Council strategy should be aspirational, but it can be inspirational too.

When a team and a town understand the values of the council we can make powerful collaborations.

The Council strategy is key to this, it needs to be a developing living document. In addition it needs to have feelings, in the form of values.

Without an in-house graphic designer, creating presentations, eye-catching social media posts, posters, flyers, business cards and even online videos feels impossible, unless you have discovered Canva.com. Canva makes creating eye-catching, engaging marketing easy.

In this webinar, Becky will share her screen and teach you how to use Canva from the basics to advanced tips. Perfect for anyone who doesn’t have a dedicated communication and marketing officer.

In councils we talk about hard-to-reach communities.

However, often councils feel hard to reach for community members.

In this webinar, we look into the human psychology of how we can best get the community to care about something they don’t see to be inclusive of them.

Humans are hardwired to connect to each other, and sometimes the desire for connection can lead to drama as our fears create defences.

It’s an art form to be able to not have your own fears triggered in toxic situations.

This webinar leans into human psychology and some spiritual (not religious) principles to support how we change toxic spaces and group dynamics. Training for town and parish councils.

You might have heard about ChatGPT and thought it sounds scary and isn’t for you.

The truth is this new technology is here to stay and can be a very useful tool. The chatbot AI can do a surprising amount of tasks, and Becky Walsh has been exploring what it can do for the kinds of tasks we do as councils.

We are often concerned with the messages we send out and how they land.

However, these messages need the influence of the voice of the people you are communicating with.

This 1-hour webinar is about how to create a listening strategy for your community and teams.

Want to get the most out of AI tools like ChatGPT? In just 30 minutes, this webinar will show you how to craft better prompts for clearer, smarter, and more effective AI-generated content.

Write prompts that get accurate, useful responses
Save time on council communications & admin
Boost accuracy with AI-powered content creation

A Parish, Town, or Community Council strategy should be aspirational, but it can be inspirational too.

When a team and a town understand the values of the council we can make powerful collaborations.

The Council strategy is key to this, it needs to be a developing living document. In addition it needs to have feelings, in the form of values.

If you’ve ever had the stuffing knocked out of you by circumstance, other people or traumatic events, you may wonder when you’ll get back to ‘being yourself’.

When you’re feeling in a low mental state, you know those days when your brain says ‘you’ll never amount to much’, self-doubt creeps in uninvited and gets right in the way of being productive. What’s needed is a shift in perception.

This webinar gives you skills in self-reflection that comes from a basis of positive psychology, without the need for unauthentic ‘positive thinking’. Learn how to make an authentic, self-caring, confident inner voice that is louder than your doubt.

You might have heard about ChatGPT and thought it sounds scary and isn’t for you.

The truth is this new technology is here to stay and can be a very useful tool. The chatbot AI can do a surprising amount of tasks, and Becky Walsh has been exploring what it can do for the kinds of tasks we do as councils.

Condescending comments, demeaning emails, disrupting meetings, reprimanding someone publicly, talking behind someone’s back, giving someone the silent treatment, not giving credit where credit is due, rolling eyes, and being yelled at, is a regular occurrence for many councils. In this webinar, we talk about the issues we face in our council roles. We will then talk about the impact this has on the individuals involved and the organisation as a whole.

Each of the webinars will give real situation scenarios and what to do in each of them, including:

• Meetings

• Councillors with Councillors

• Dealing with members of the public who may be vexatious

• Staff having issues with other staff

Becky Walsh will discuss how to make your parish, town or community an attractive destination choice for visitors.

Having a good understanding of yourself means you’ll know what to do when someone tries to push your buttons. In this webinar, we discuss emotional resilience and emotional intelligence and how this applies to specific council situations.

You might have heard about ChatGPT and thought it sounds scary and isn’t for you.

The truth is this new technology is here to stay and can be a very useful tool. The chatbot AI can do a surprising amount of tasks, and Becky Walsh has been exploring what it can do for the kinds of tasks we do as councils.

Create engaging, professional-looking videos. This webinar will show you how to use Canva’s powerful video editing tools to enhance your council’s communications.

Edited brand videos for social media & websites
Add text, music & animations to make content more dynamic
Create engaging video updates for your community. Training for Town and Parish Councils.

How you deliver your words and the words you use, can make you a person of influence and positive change.

Becky Walsh was a senior speaker curator and speaker coach for the second largest TEDx conference in Europe.
Creating dynamic talk scripts and presentation skills for stage and camera.

Not the normal ‘get over your nerves’ speaker coaching. This is ‘standing ovation,’ powerful impact.

Condescending comments, demeaning emails, disrupting meetings, reprimanding someone publicly, talking behind someone’s back, giving someone the silent treatment, not giving credit where credit is due, rolling eyes, and being yelled at, is a regular occurrence for many councils. In this webinar, we talk about the issues we face in our council roles. We will then talk about the impact this has on the individuals involved and the organisation as a whole.

Each of the webinars will give real situation scenarios and what to do in each of them, including:

• Meetings

• Councillors with Councillors

• Dealing with members of the public who may be vexatious

• Staff having issues with other staff

Humans are hardwired to connect to each other, and sometimes the desire for connection can lead to drama as our fears create defences.

It’s an art form to be able to not have your own fears triggered in toxic situations.

This webinar leans into human psychology and some spiritual (not religious) principles to support how we change toxic spaces and group dynamics. Training for town and parish councils.

You might have heard about ChatGPT and thought it sounds scary and isn’t for you.

The truth is this new technology is here to stay and can be a very useful tool. The chatbot AI can do a surprising amount of tasks, and Becky Walsh has been exploring what it can do for the kinds of tasks we do as councils.

Both psychopathic and narcissistic people generally lack empathy and tend to have unrealistically high opinions of themselves. They often exploit and manipulate others, and can be hard to spot as they can also be superficially charming. They are also attracted to roles of power and are often found in high leadership positions such as company CEOs and in political roles.

In this webinar, we learn how to spot them and also how to monitor your own behaviour to lessen their impact on you and your organisation.

In the workplace, maintaining professionalism can sometimes be challenging—especially when faced with inappropriate jokes, sexist comments, or uncomfortable situations. This webinar is here to help.

Join us for a dynamic session focused on practical strategies for recognising and asserting professional boundaries when they’re being tested, ensuring you can respond confidently and maintain your self-respect and authority.

Training for Town and Parish Councils

Ever get frustrated and feel that your councillors don’t even look at your papers? You’re not the only one. Professionally researched documents take time to prepare and what’s more important, decisions balance on the accuracy of those documents. Little point if they are not being read. When life is busy and time is divided in so many ways, how can you grab the attention of your councillors? This webinar gives you tips in ‘psychology for communications’ to grab the attention of any reader.

A Parish, Town, or Community Council strategy should be aspirational, but it can be inspirational too.

When a team and a town understand the values of the council we can make powerful collaborations.

The Council strategy is key to this, it needs to be a developing living document. In addition it needs to have feelings, in the form of values.

In councils we talk about hard-to-reach communities.

However, often councils feel hard to reach for community members.

In this webinar, we look into the human psychology of how we can best get the community to care about something they don’t see to be inclusive of them.

Want to get the most out of AI tools like ChatGPT? This webinar will show you how to craft better prompts for clearer, smarter, and more effective AI-generated content.

Write prompts that get accurate, useful responses
Save time on council communications & admin
Boost accuracy with AI-powered content creation

Change is inevitable—but it doesn’t have to be overwhelming.

Whether it’s new responsibilities being passed down from District Councils, the arrival of a new team member, or an office relocation, cultural shifts can impact every aspect of council operations and community engagement. This webinar will provide strategies to manage these transitions with confidence and clarity.

You might have heard about ChatGPT and thought it sounds scary and isn’t for you.

The truth is this new technology is here to stay and can be a very useful tool. The chatbot AI can do a surprising amount of tasks, and Becky Walsh has been exploring what it can do for the kinds of tasks we do as councils.

We are often concerned with the messages we send out and how they land.

However, these messages need the influence of the voice of the people you are communicating with.

This 1-hour webinar is about how to create a listening strategy for your community and teams.