Council Culture programmes

Stronger human systems.
Better governance.

Practical, thoughtful programmes for town, parish and community councils ready to work better together, create direction and connect with their communities.

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Made to fit

Not a one-size-fits-all approach.

Some councils need a clear strategy. Others need better relationships between councillors and officers, stronger communication with residents, or a confident start for a new council.

Every council starts in a different place. Council Culture programmes combine the right mix of facilitation, training, consultation, communications support, coaching and online learning. You receive focused support where it matters most, without paying for work you do not need.

Start where you areWe shape the work around your current challenge, capacity and budget.
Build practical capabilityLive support is reinforced through tools, resources and officer learning.
Leave strongerThe goal is clearer thinking, better systems and lasting confidence.
Explore the programmes

Support for the work that matters most.

Choose a defined programme or create a focused blend of support for your council. Deeply rooted in psychological and behavioural insights, so councils build human connections that matter for good governance, both internally and with their community.

01

Strategy, Planning and Consultation

Create a clear direction that councillors, staff and residents can understand and support.

  • Vision and priority-setting workshops
  • Councillor, officer and stakeholder insight
  • Community consultation and resident surveys
  • Strategy, objectives and implementation support
02

Communications and Community Engagement

Help your council communicate clearly, listen well and build stronger connections with the community it serves.

  • Communications audit and practical plan
  • Resident insight, trust building and listening activity
  • Newsletter, website, social media development and automations
  • Comms Officer mentoring and courses
03

Budget Conversations and Resident Surveys

Make budget conversations clearer, more constructive and more useful for members and residents.

  • Clear explanations of precept, services and choices
  • Survey design and SurveyMonkey build
  • Resident-facing communications
  • Analysis, reporting and feedback to the community
04

New Council, Strong Start

Help new and returning councillors begin with clarity, confidence and a shared sense of purpose.

  • New councillor induction
  • Roles, relationships and meeting culture
  • Civility, respect and constructive challenge
  • Chairing, strategy and leadership support
05

Council Culture and Governance

Build healthier working relationships, clearer boundaries and more constructive council behaviour.

  • Council Culture Foundations and Reset - From rupture to repair
  • Civility and respect in everyday practice
  • Officer-councillor relationship workshops
  • Shared behavioural expectations and leadership support
06

Leadership Coaching

Confidential support for chairs, clerks and senior officers carrying leadership responsibility.

  • How to chair to avoid difficult meetings
  • Role clarity, confidence and boundaries
  • How to navigate difficult professional relationships
  • Public and political scrutiny and how to communicate effectively
Build the right programme

One council. Different needs. Shared purpose.

Your council may need one focused piece of work. Or it may need a combination. A strategy programme might include councillor and officer workshops, a resident survey, communications support and Academy access for the officer team. A new council programme could combine induction, civility training, chairing support and a strategy workshop.

  • Facilitation
  • Training
  • Consultation
  • Communications support
  • Coaching
  • Online learning
Talk through your council's needs
Also available

Individual training and events.

You can also book focused training, keynotes and team experiences as stand-alone sessions.

Council culture and governance

Civility, respect, officer-councillor relationships, chairing, behaviour under pressure and constructive challenge.

Communication and community engagement

Listening, clear resident communications, public speaking, local promotion, engagement and communication skills.

Leadership, resilience and neurodivergence

Leadership under pressure, nervous-system regulation, emotional intelligence, wellbeing and neurodivergence-informed practice.

Start a conversation

Let’s work out what would make the biggest difference.

Tell us what is happening in your council. We will help you identify a proportionate, cost-effective next step.

Email hello@councilculture.uk Call 07769 220833

Download the guide